Covid-19

We have used Williams for 14 years and they have always been great. During a four-day downpour in May, our basement flooded big-time for the first time. Everything that was down there was ruined. We had to get a basement company to completely seal our 92 year-old home including digging a french drain along the perimeter, sump pump, and dehumidifier. It was an unexpected very expensive job and very stressful during a pandemic. Unfortunately, we had to get the new HVAC moved to the center of the room (that Williams installed in August) moved to the center of the room along with the gas hot water heater. Williams was ALWAYS working with us throughout the entire process (including moving out an old boiler, finding rusted pipes and replacing them, and putting in new pipes and a vent for a new washer and dryer). They coordinated perfectly with the basement company and we never had to wait for them as they came the day before the basement company was starting the job and came the day after they finished. All staff was available for all my calls, which were plenty, including Lisa, Lynn, and a new office person (I wish I had her name!). This is the third big job they have completed for us and we have never been disappointed. They go beyond our expectations and really know what they are doing. VERY professional and caring.
Sometimes I hear that they are a little more expensive than other companies but they are worth the money because we never have to worry about the job not being done right. They ALL came in protected, with masks, booties, and gloves and never took them off and kept a safe distance which was very important to us. We would like to thank everyone involved by name and tell them how much we appreciated everything they did: Dan the owner (was very involved and came several times he helped with the HVAC system), and definitely the workers, Sebastian, Bill, and Brad. They were the bomb! We can't tell you how much we appreciate you being there for us! Larry & Joanie T.